Home and business
WiFi site survey and home assessment
A measured survey of your home with survey software, room by room, inside and out. It finds where the signal actually fails before anybody buys equipment, so the right gear is ordered ahead of the install day rather than discovered halfway through. Currently $75 for most homes, normally $125, and up to $75 comes off a designed installation. You keep the findings whatever you decide.
Packages and prices
What each one costs, and exactly where it stops.
$75
normally $125
Up to 2,000 sq ft
- Measured room by room with survey software, not estimated by eye
- The garage, the lanai, the porch, and anywhere outside you want a device to work
- A written finding you keep, whatever you decide afterward
- About 45 minutes, start to finish
$75
normally $125
2,000 to 3,000 sq ft
- Every room on every floor, and upstairs is where most homes fail
- The garage, the lanai, the porch, and anywhere outside you want a device to work
- A written finding you keep, whatever you decide afterward
- About 60 minutes, start to finish
$100
normally $180
3,000 to 5,000 sq ft
- Every room on every floor, plus the wings a smaller house does not have
- The garage, the lanai, the porch, the pool deck, and the yard you actually use
- A written finding you keep, whatever you decide afterward
- About 75 minutes, start to finish
$150
normally $250
Over 5,000 sq ft
- Every room, every floor, and every wing
- Outbuildings walked as well, since a detached building is a separate problem
- A written finding you keep, whatever you decide afterward
- About 90 minutes, start to finish
Time past your package's limit is $125 an hour, agreed before we carry on rather than after. If it looks like more than that from the start, one of the other packages is the better fit and we will say so on the consult.
The prices above are introductory and the normal price is shown beside each one. If you go on to have a system designed and installed, up to $75 of the survey fee comes off that installation. It does not come off a setup visit for equipment you already bought, because that visit places gear somebody else already chose and there is no design in it. A survey is not a quote and it is not a sales visit: you can take the findings to any installer you like, or do the work yourself, and we will still have done our job. Before all of it there is a free consult of up to 30 minutes by phone or video, which is where we find out what you have, what is going on, and which of these services fits. It is a conversation, not a diagnosis: nobody can tell you why a room fails without standing in it with a meter.
What is included
- A free consult of up to 30 minutes first, by phone or video, to find out what you have and which service fits
- Signal measurements taken room by room, on every floor, standing where you actually use the device
- Coverage mapped against your floor plan, so you can see which rooms fail rather than being told
- A scan of the competing networks around you and which channels your neighbors have taken
- A written finding naming what is wrong, what equipment fixes it, and where each piece goes
- The equipment list produced before the install is booked, so the right gear is on hand on the day
What moves the price
- Square footage and number of floors, which is what the four prices above are keyed to
- Whether outbuildings, a detached garage, a pool deck, or a dock need covering
- Introductory pricing, with the normal price shown beside each one, and up to $75 credited against a designed installation
Anything beyond the package you booked is quoted before it is done, never afterward.
Most of what people call a WiFi problem turns out to be one of four things: not enough access points for the size of the house, access points in the wrong places, an interference problem from neighbors, or an internet service problem that no amount of equipment will fix. Which one it is cannot be settled over the phone. The free consult is where we find out what you already own and what the house is doing; the survey is where it becomes numbers.
Nobody can tell you from a phone call how far the signal really reaches into your back bedroom, and anybody who says they can is guessing at how much equipment to sell you.
- -30 to -50 You are standing next to it.
- -50 to -60 Everything works. This is what a good room reads.
- -60 to -67 Video calls still hold up.
- -67 to -75 Web and email fine. Calls start breaking up.
- below -75 It says connected and nothing loads.
Questions people actually ask
What is the survey actually for?
Finding the connectivity problems before anybody spends money on equipment. We walk the house with survey software and measure what your walls really do to the signal, which tells us exactly what gear the house needs and where each piece has to go. That list is produced before the installation is booked, not discovered halfway through it, which is the difference between an install day that finishes and one that ends with somebody driving to a store. It is also how the house ends up with the right equipment rather than whatever was in the box.
Why does that matter more than it sounds like it does?
The usual way this goes wrong is that equipment gets bought first and measured never. Then the install day arrives, two rooms still do not work, and the fix is another unit nobody planned for and a second appointment. Measuring first means the order is right the first time and your service is disrupted for one afternoon instead of three.
Is the $75 a real price or a permanent discount?
It is introductory. The normal price is $125 for most homes and it is printed beside the offer rather than hidden. We are new in this market, and getting houses measured properly matters more right now than getting the full rate for doing it. When the offer ends the page will say so rather than quietly keep a struck through number sitting there forever.
Can I see what the finished page looks like before I book?
Yes. There is an example of one on our how we work page, with the readings for every room of an example house and the plain sentence beside each number. It is an example rather than a real customer's home, because we do not publish anybody's readings.
What do I walk away with?
A written finding with your name and the date on it: a reading for every room, the outdoor spots you told us mattered, what is causing each failure, and the specific equipment that fixes it with the location for each piece. Beside every number is a plain sentence saying what it means, so you never have to know what a decibel is. It is yours to keep, and if you hire somebody else to do the work you can hand it to them.
Does the fee come off the installation?
Up to $75 of it comes off a designed installation, which is the job where we measure first and then name the equipment to buy. Book the survey before anything else is agreed and that credit applies. It does not come off DIY assist: that is a flat price visit for equipment you already chose and bought, so there is no design for the survey to feed. You keep the written finding either way, including if you decide to do nothing.
Will you tell me if my current setup is fine?
Often, yes. Equipment supplied by your internet provider is genuinely adequate for a small or open house, and if yours sounds like one of those we will say so on the free consult before you have paid us anything. What we cannot do on a call is tell you why a particular room fails. That takes a meter in that room.
What are you actually measuring?
Signal strength at a specific spot, in decibels, taken standing where you would really be using the device. Around minus 50 is a room where everything works. Around minus 67 is where a video call starts to break up. Below minus 75 is the room where your phone says it is connected and nothing loads. Those three numbers explain nearly every complaint we hear.
Start with the free consult
Up to thirty minutes, by phone or video, and it costs nothing. We go through what equipment you have now, what the house is doing, and which of the services here actually fits. Often the answer is that you do not need me yet.